Protecting your privacy

Tikinagan Child & Family Services is required to follow the privacy rules under the Child, Youth and Family Services Act. We are required to keep your personal information relating to services that you receive from us safe and secure. Tikinagan is committed to protecting client confidentiality and your privacy.

Part X

Part X is a new section of the Child, Youth and Family Services Act. It sets out a legislative privacy framework for Ontario’s child and youth sector. Effective January 1, 2020, it sets rules for the collection, use, and disclosure of, and access to, personal information held by ministry-funded and licensed service providers.

Part X outlines:

  • New privacy rights for clients.
  • New obligations for service providers.
  • Clarified authorities for the ministry for using personal information for research and service system planning, and
  • Provides oversight by the Information and Privacy Commissioner.

For clients, Part X will provide:

  • The right to request access and correction to their records of personal information.
  • More control over how their personal information is shared among service providers, with the ability to provide consent based on capacity, not age.
  • The right to a complaints process and an independent review mechanism related to the collection, use and sharing of personal information, and
  • More transparency in how their personal information is handled by service providers.

Under Part X, Tikinagan Child & Family Services will have:

  • Clear rules for collecting, using and sharing clients’ personal information.
  • Requirements to protect clients’ privacy.
  • Requirements for improved transparency and accountability (e.g. breach notifications).
  • Oversight from the Information and Privacy Commissioner with respect to how service providers handle and share clients’ personal information.

For the ministry, Part X will include:

  • Clarified authority to access, use and share data including personal information, for system planning, managing, evaluating, and delivering ministry-funded or provided services.
  • Requirements to protect privacy when collecting, using or disclosing personal information.

Why does the child and youth sector need Part X?

Part X fills the ‘legislative gap’ in the child and youth service sector. It provides more consistent protections and rights for children, youth, and families related to their personal information. Part X does not replace privacy provisions in existing legislation currently governing ministry service providers.

Who does Part X affect?

Part X applies to service providers funded or licensed by the ministry and are not already subject to existing privacy legislation (e.g. the health sector, government institutions, and youth justice).


Source: Ministry of Children, Community and Social Services (Part X)Children, Community and Social Services (Part X)