TELUS helps Tikinagan families stay connected

Posted: April 28th, 2020

To help Canada’s most marginalized citizens stay safe and connected during the COVID-19 pandemic, Tikinagan Child and Family Services and Ontario Association of Children’s Aid Societies have partnered with TELUS as part of the Mobility For Good COVID-19 Emergency Response program.

TELUS is providing 40 devices and $0 prepaid wireless plans to enable isolated, low-income, and at-risk individuals in Tikinagan First Nation communities with a much needed lifeline to vital social support services during this complex time, and the ability to virtually connect with loved ones.

Thelma Morris, Tikinagan Child & Family Services Executive Director, is thankful for the contribution, which will help keep families connected in a time of social distancing.

Said Morris: “As we know, staying at home and away from friends and family is the new norm, and it’s something we are learning how to cope with. As with serving economically challenged populations, having access to what is considered practically essential elsewhere is an exception and not the rule for the families we serve. As a result, the need currently exceeds what we have available. We are exploring other ways of getting essential communication equipment like cell phones to our families and youth in care so we can stay connected to them and they can stay connected with family, friends and supports.”

TELUS will donate over 10,000 mobile devices and $0 prepaid wireless plans, valued at more than $5 million, to hundreds of not-for-profit organizations across the country. Mobility for Good COVID-19 Emergency Response program is one more way to urgently support and enhance public healthcare capacity and community response across Canada.

“The TELUS team is deeply committed to keeping our country’s most vulnerable citizens safe and connected during this health emergency,” said Darren Entwistle, President and CEO of TELUS. “Working in concert with our partners, we have expanded our Mobility for Good program to ensure those most impacted by COVID-19, including isolated hospital patients and long-term care residents, have access to the devices and service needed to stay in touch with healthcare professionals and importantly, with their loved ones during what is often a lonely and overwhelming time in their lives. No one should feel alone or disconnected, and it is a privilege for our team to be able to create a vital human connection for those members of our community who are most in need of our care and assistance.”

To learn more about Tikinagan Child & Family Services’ response to COVID-19 or to make a report of concern for child well-being, visit or call 1-800-465-3624, 24/7.